What Our Customers Say

I wanted to take a moment to express my gratitude for the efficient and quick processing of my flight ticket refund. Your team's hard work is truly appreciated. Thank you for your efforts in resolving this matter.

Thank you so much for your excellent customer care. We'll make sure to put as much positive feedback as we can on various review websites as we have done before. You are exceptional!

Everyone that has responded to my questions have given 100% great customer service. I had almost given up on 'the system' thinking that I had done my money, but I was elated to end up with a confirmed ticket. Can you please pass on my thanks to your staff. I can't speak highly enough of your company.

Thank you so much for all your time and great work. I am very grateful. Both you and Michelle have been awesome.

I have been very impressed with your service which is always prompt and professional. I will definitely book everything through your business again and will refer you to my friends, family and colleagues. Well done — a pleasure to deal with!

I will have no hesitation in recommending your business to anyone I know. I think your customer service levels are an absolute benchmark in the industry and you've made me smile so much today with this news.

Throughout 2020 and dealing with multiple travel agents to arrange credits or refunds for a number of flight cancellations, iFly has been the best by far. They responded quickly and accurately to our queries. We will definitely use iFly again.

Since the start of the pandemic, I've had nothing but stellar communication from beginning to end. I believe Justin had to change my flight itinerary about 3 times before ultimately the flights got cancelled! Thank you Justin specifically too! Many thanks to the whole team at iFly!

A VERY BIG THANK YOU to all of you. We are really grateful throughout the process which was really seamless and indeed very professional. I got a reply within 24 hrs, every time I sent you a mail. Truly professional and a great example for customer service.

Everyone has been informative and helpful, polite and efficient. From speaking to friends who have been in similar situations dealing with other companies, this has not always been the case. Good job and thank you again.

I would like to commend all at Select World Travel for the excellent customer service. In particular the responsiveness and easy communication to get this resolved has been excellent. Will 100% consider using your services for flight bookings in the future.

The service received by your organisation has been exceptional. In these very tough times it is a credit to the staff and leadership of your organisation for the service provided. I look forward to utilising your services in the future.

My partner and I were stuck over in Brazil and our flights home were getting cancelled left, right and centre. Your team worked around the clock to get us home safe. With these crazy times you must be inundated with calls and emails but we never felt we were on our own. Thank you from the bottom of our hearts.

I have been so overwhelmingly happy with the customer service I have been provided, I will most certainly be letting everyone know!

Used iFly to book tickets to Singapore for work and they were by far the cheapest! Thanks iFly!

You guys are the most wonderfully efficient company I've EVER dealt with. Thanks so much for your excellent service!

LOVE ease of navigation — TRUE! More than affordable deals to my favourite holiday destinations, including Asia too! Colours and contact number on new website are BOLD and bright! Finding the perfect holiday search MAKES for a 'CLICK AND FLY' delight!

I had to work with many agencies during this outbreak, and easily I can say you are the best in terms of commitment and honesty.